A comprehensive analysis of the subscription and billing management landscape. We conducted a survey involving 1,500 business leaders worldwide to understand their strategies for expanding recurring revenue in the face of economic uncertainty. Our latest report details the four major trends influencing subscriptions and billing management in 2023. Additionally, discover effective practices for translating these trends into actionable strategies for revenue growth.

Groundbreaking Trends Shaping Insights

Dominant Trends in 2023

To optimize recurring revenue, leading businesses leverage current subscriptions and billing trends. Strategies include:

• Revise Pricing: 40% plan to enhance and update pricing models for revenue maximization.
• Combat Churn: Anticipating increased churn (43%), businesses invest in revenue recovery tools to reclaim failed payments and retain customers.
• Embrace Local Payments: 71% will integrate new local payment methods, expanding global reach and reducing transaction costs.
• Transition from Homegrown Systems: 36% opt to replace in-house billing systems with third-party solutions for scalability, cost reduction, and improved financial measurement.